Angul Police

CITIZEN SERVICES

Introduction

Crime and Criminal Tracking Network & Systems (CCTNS) project aims to create a comprehensive and integrated system for enhancing the efficiency and effective policing at all levels and especially at the Police Station level including citizen services which are the integral part of CCTNS project.

The CCTNS project envisions to create services that can be availed directly by the citizens through the nearest available mode such as internet, police station etc. This also implies that the police personnel would have access to citizen complaints and requests from different sources in a real time manner; which will enable faster means of resolution to a complaint or service request from the citizen.

Crime and Criminal Tracking Network & Systems (CCTNS) is a plan scheme conceived in the light of experience of a non-plan scheme namely – Common Integrated Police Application (CIPA). CCTNS is a Mission Mode Project under the National e-Governance Pan of Govt of India. CCTNS aims at creating a comprehensive and integrated system for enhancing the efficiency and effectiveness of policing through adopting of principle of e-Governance and creation of a nationwide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around ‘Investigation of crime and detection of criminals
About Citizen Portal

This service of CCTNS project shall enable Citizens to send their requests for services to Police through online citizen service portal (over internet) and track status of registered service requests. Citizens' requests for services include complaint registration, servant and tenant verification, passport verification services, general service requests such as Licenses for arms, permission for processions/rallies etc.

Citizens will be able to access the citizen centric services like Enquiries/Information Seeking/ General Service Request / Track Status etc. both at state level and at central level i.e. to NCRB depending upon the type of service request the citizen has initiated. Separate functionality for the state & the central level has been developed and which will be deployed in the State &Centre.

Objectives of ‘CCTNS’

The objectives of the Scheme can broadly be listed as follows:

  • Make the Police functioning citizen friendly and more transparent by automating the functioning of Police Stations.
  • Improve delivery of citizen-centric services through effective usage of ICT.
  • Provide the Investigating Officers of the Civil Police with tools, technology and information to facilitate investigation of crime and detection of criminals
  • Improve Police functioning in various other areas such as Law and Order, Traffic Management etc.
  • Facilitate Interaction and sharing of Information among Police Stations, Districts, State/UT headquarters and other Police Agencies.
  • Assist senior Police Officers in better management of Police Force
  • Keep track of the progress of Cases, including in Courts
  • Reduce manual and redundant Records keeping

Benefits to Citizens

  • Multiple channels to access services from police.
  • Simplified process for registering petitions/complaints.
  • Simplified process for accessing general services such as requests for certificates, verifications, and permissions etc.
  • Simplified process and accurate means of tracking the progress of the case during trials.
  • Simplified and access to view and generate report on unclaimed/recovered vehicles, property, and missing persons.
  • Simplified process and channel for grievance registration.
  • Faster and assured response from police to any emergency calls for assistance.
  •  

Pilot Implementation of the CCTNS has been undertaken in Angul and Kendrapada District. Hon’ble Chief Minister Sj. Naveen Pattnaik inaugurated the pilot launch of the project on 12.01.2013 in the 56th Senior Police Officer’s Conference.

  • Site Counter:5,215,055